Shipping & Returns
Good news! We ship our STUFF Australia wide, fulfilling our patriotic duty by keeping the men of this country fresher than they’ve ever been. For delivery within Australia, we charge a flat fee of $9.95, while all orders over $35 ship for free. Please allow 2-3 working days for your STUFF to arrive.
We offer a flat delivery fee of AU$24.95 per order. Shipping times vary but may take anywhere between 7–21 business days. Please note: we currently do not ship to the Unites States.
Please note, your merchandise may be subject to import duties, fees and taxes, which are determined once your shipment reaches your country and are payable by you. You may be required to pay additional customs clearance charges. Good Stuff Global is not liable for, nor responsible for, such import duties, fees, taxes or charges. In addition, orders shipped internationally may be subject to customs clearance procedures that can cause delays beyond our control. If you choose to refuse a shipment from Good Stuff Global you are responsible for the original shipping charges (even on purchases that included free shipping) at a cost to duties, fees, taxes and/or customs charges incurred, and the cost of return shipping.
Refunds, Damages & Order Issues
We love our STUFF and really hope that you will too. That said, please give us a shout if something’s not quite right with your order. We’ll work out a solution to keep everyone stoked and stocked up on STUFF, so feel free to contact us anytime at firstname.lastname@example.org
Damaged STUFF – Have a good look at your order when it arrives and contact us immediately if you think your STUFF is defective or damaged. We’ll get on the case straight away and, if needed, send more of the good STUFF to you ASAP.
The Wrong STUFF – Every box is packed with care, but mistakes can happen. If you didn’t receive what you ordered, and ended up with a punnet of blueberries or a small puppy instead, let us know and we’ll get the right STUFF to you as soon as we can. You can even keep the blueberries; the puppy, probably not.
Underwhelming STUFF – If your STUFF isn’t performing to the standards you’d expect from us – and hey, we have high standards – please let us know within 7 days of use and we’ll issue a full refund. You’ll be automatically refunded via your original payment method, but please remember it can take some time for your bank or credit card company to process and post the refund too.